88PGame FAQ – Frequently Asked Questions

Welcome to the 88PGame FAQ page! Here, you will find answers to the most common questions about our platform, including account registration, deposits, withdrawals, bonuses, security, and customer support. If you need further assistance, feel free to contact our support team.

Account Registration & Verification

How do I create an account on 88PGame?

Creating an account is simple:

  1. Click on the Sign-Up button on the homepage.
  2. Fill in your details, including username, email, and password.
  3. Verify your email and log in to start playing.

What documents are needed for account verification?

To verify your account, you may need to provide:

  • A valid ID (passport, driver’s license, or national ID)
  • A proof of address (utility bill or bank statement)
  • A screenshot of your payment method (if required for withdrawals)

How long does account verification take?

Verification usually takes 24-48 hours, but may be faster during non-peak hours.

What should I do if I forget my password?

If you forget your password:

  1. Click on Forgot Password? on the login page.
  2. Enter your registered email and follow the reset instructions.
  3. Create a new password and log back in.

Deposits & Withdrawals

What deposit methods are available on 88PGame?

You can deposit using:

What is the minimum and maximum deposit amount?

  • Minimum deposit: ₱100
  • Maximum deposit: Varies based on the payment method

How long do deposits take to process?

Deposits are usually processed instantly, but some bank transfers may take up to 24 hours.

How do I withdraw my winnings?

  1. Log in to your 88PGame account.
  2. Go to the Withdraw section.
  3. Choose your preferred payment method.
  4. Enter the withdrawal amount and submit your request.

What are the withdrawal limits?

  • Minimum withdrawal: ₱500
  • Maximum withdrawal: Depends on account level

Why is my withdrawal pending or delayed?

Withdrawals may be delayed due to:

  • Ongoing account verification
  • Unmet wagering requirements for bonuses
  • Bank processing times

Bonuses & Promotions

How do I claim the 88PGame 28 PHP FREE Bonus?

To claim your 28 PHP FREE Bonus:

  1. Deposit at least ₱100 into your account.
  2. Follow 88PGame’s official Facebook group.
  3. Contact customer support for verification.
  4. Your bonus will be credited upon approval.

What are the wagering requirements for bonuses?

Most bonuses require you to wager the bonus amount multiple times before withdrawing. Check the specific promotion’s terms for details.

Can I claim multiple bonuses at once?

No, most promotions allow one bonus at a time. Make sure to complete the wagering requirements before claiming another.

What happens if I don’t meet the bonus turnover requirement?

If you don’t meet the turnover requirement, you won’t be able to withdraw the bonus winnings.

How can I check my bonus balance?

Go to My Account > Bonus Section to view active bonuses and remaining turnover requirements.

Casino Games & Game Providers

What types of games are available on 88PGame?

88PGame offers a wide range of games, including:

  • Slots
  • Poker
  • Live Dealer Games
  • Roulette
  • Blackjack
  • Baccarat

Which game providers does 88PGame offer?

We feature top providers such as:

  • Jili
  • Marble
  • PG Game
  • Gaming Panda
  • Kingmaker
  • YGR
  • Spribe
  • JDB
  • DS88

How do I know if a game is fair?

All games use Random Number Generators (RNGs) to ensure fairness. We are also licensed and regulated to guarantee fair play.

What should I do if a game crashes or doesn’t load?

  1. Refresh your browser or restart the app.
  2. Clear your cache and cookies.
  3. Check your internet connection.
  4. If the issue persists, contact customer support.

Security & Fair Play

Is 88PGame a licensed online casino?

Yes! 88PGame operates under a valid gaming license and follows strict security protocols.

How does 88PGame ensure fair gaming?

We use RNG technology, regular audits, and strict security measures to ensure every game is fair.

How is my personal information protected?

We use advanced encryption to protect your data from unauthorized access.

Can I have multiple accounts on 88PGame?

No, creating multiple accounts is strictly prohibited and may result in account suspension.

Responsible Gaming

Does 88PGame promote responsible gambling?

Yes, we encourage safe and responsible gaming by offering:

  • Deposit limits
  • Self-exclusion options
  • Gambling awareness resources

How can I set deposit limits on my account?

Go to My Account > Responsible Gaming and set a daily, weekly, or monthly deposit limit.

Can I self-exclude from 88PGame?

Yes, you can request temporary or permanent self-exclusion by contacting customer support.

Where can I get help for gambling addiction?

We recommend reaching out to organizations like Pagcor Responsible Gaming Program or GamCare for assistance.

88PGame Customer Support

How do I contact 88PGame support?

You can reach us through:

  • Live Chat – Available 24/7 on the website.
  • Email Support – Send inquiries to [email protected].
  • Social Media – Message us on Facebook, Twitter, or Instagram.

What is the response time for customer support?

  • Live Chat: Instant response
  • Email Support: Within 24 hours
  • Social Media: Within active hours

Does 88PGame provide support in multiple languages?

Yes! We offer customer support in English and Filipino.

Additional Questions

Can I play 88PGame on my mobile device?

Yes! Our mobile-friendly website and Android/iOS app allow you to play anytime.

How do I download the 88PGame app?

  1. Visit 88PGame’s website.
  2. Click on Download App.
  3. Follow installation instructions.

Is there a referral program?

Yes! Invite your friends to join 88PGame and earn rewards.

Can I delete my 88PGame account?

Yes, but you need to contact customer support to request account deletion.

Need More Help? Contact 88PGame Support

If you still have questions, don’t hesitate to contact us through Live Chat, Email, or Social Media. Our team is here to help 24/7!